Ask a question, and we'll try and give you an instant answer.
Ask a question above or select a section to the left
EmailMost popular FAQs
A
Hard Bounce:
A hard bounce basically means we sent your email, but the subscriber's server completely rejected it. Typically this is due to the email address not existing.
Soft Bounce:
A soft bounce basically means that the email was successfully sent to the subscribers server and processed, but for some reason it got returned to us. Typically this is due to the subscriber being over their email inbox limit or the their server is temporarily unavailable.
A
Bulk email software is becoming an essential part of any email marketing campaign. Email marketers need fast and cost-effective mass mailing software. What are the main advantages of desktop bulk mailing software over any web-based mass email service?
Your in the right place, we are experts.
Click http://www.nowmarketing.co.uk/email">here to go to the email above
A
Our servers enable us to send out around 850,000 messages every hour.
On average, you'll be able to send out 30,000 messages from your account every hour.
If you need more, just ask us.
A
Depending on what subscription server you have signed up for, pay monthly customers will receive higher limits than pay as you go customers.
Pay as you go customer will pay depending on how many emails they wish to send.
A
Electronic mail, commonly called email or e-mail, is a method of exchanging digital messages across the Internet or other computer networks. Originally, email was transmitted directly from one user to another computer. This required both computers to be online at the same time.
Today's email systems are based on a store-and-forward model. Email servers accept, forward, deliver and store messages. Users no longer need be online simultaneously and need only connect briefly, typically to an email server, for as long as it takes to send or receive messages.
An email message consists of two components, the message header, and the message body, which is the email's content. The message header contains control information, including, minimally, an originator's email address and one or more recipient addresses. Usually additional information is added, such as a subject header field.
Email FAQs
How do I save my Excel file as .CSV file?
A
If you have a list of email addresses in Excel that you want to import into your account as a CSV file, follow the steps below:
- Open Excel and open your file.
- Go to File > Save as. A dialog box pops up.
- Go to "Save as type" and select "CSV (comma delimited)" from the drop-down menu.
- Click Save.
- If you get error messages, click "yes" or "ok" through the error messages.
- Close the file and exit from Excel.
Submit Support Ticket
Fill out your details below >>
Thank you. Your ticket has been sent.
We will attempt to answer your question as soon as possible.
Mass Email Software Advantages
How many emails can I send an hour?
How many emails can I send every month?
What is an email?
How can I contact support?
What is a WYSIWYG editor?
Is there a limit to the amount of campaigns I can run?
Are my emails going into SPAM filters?
How do I save my Excel file as .CSV file?
Why do I have to have an unsubscribe link?
Can I upload my own images?
What is an autoresponder?
Can I send the same email to multiple lists?
Can I send out a test of my email before sending it to my subscription list?
How do I send an Email
What is A/B split testing?
Can I send emails from my own IP?
What formats can I send emails in?
Can I link my Facebook and Twitter account to each email?
Can I save my email designs?
How many templates do you have pre-built into your system?
Do your templates cost extra?
Why should I test my emails before I send it?
Can subscribers sign up to my mailing list from my website.
Can we send your our creative as HTML?
Custom Domain Names for Sending Marketing Email
Who manages my email unsubscribes?
Can we tell who has clicked and opened an email?